AT77 Game Privacy Policy — How We Protect Your Data

1 Introduction

AT77 Game ("we", "us", "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses our platform at at77game.win. This Privacy Policy explains what personal information we collect, the purposes for which we use it, how it is stored and protected, and the rights available to you.

This policy applies to all users of the AT77 Game website, mobile application, and any related services. By registering an account or continuing to use AT77 Game after this policy has been updated and published, you acknowledge that you have read and understood how your data is handled.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these three documents cover your rights and obligations as a player on AT77 Game.

2 Data We Collect

AT77 Game collects personal data in several ways — information you provide directly during registration, data generated through your use of the platform, and in some cases information received from third-party service providers involved in operating the platform.

Information you provide directly:

• Full name, username, and date of birth at registration
• Email address and phone number for account communication
• Identity documents submitted during verification (e.g. national ID, proof of address)
• Payment method details provided when depositing or withdrawing PKR, including JazzCash account numbers, Easypaisa account identifiers, Raast IDs, bank account details, and card information
• Communications you send to AT77 Game support, including chat transcripts and emails

Information collected automatically:

• IP address and general location data derived from it
• Device type, operating system, browser version, and screen resolution
• Session data including login timestamps, pages visited, games played, bets placed, and session duration
• Referral source data indicating how you arrived at AT77 Game (e.g. direct visit, search engine)
• Cookie and similar tracking technology data as described in Section 6

Information from third parties:

• Identity verification results from KYC service providers used to confirm your details
• Transaction confirmation data from payment processors including JazzCash, Easypaisa, and Raast
• Fraud detection signals from security and risk management partners

3 How We Use Your Data

The personal data AT77 Game holds about you is used for the following purposes:

• Account creation and management: Setting up your player account, verifying your identity, and keeping your account details accurate and secure.
• Processing transactions: Handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer, debit/credit cards, and other supported mobile wallets.
• Delivering platform services: Enabling you to bet on cricket, PSL, T20 matches, football, and esports, play slots, fish games, and live casino titles on AT77 Game.
• Customer support: Responding to your queries, resolving disputes, and maintaining records of our interactions for quality assurance.
• Promotions and communications: Sending you relevant bonus offers, seasonal cricket and PSL promotions, and platform updates — only where you have opted in or where permitted under applicable rules. You can opt out at any time.
• Fraud prevention and security: Detecting and investigating suspicious activity, preventing money laundering, and protecting the integrity of the platform for all players.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gaming patterns and enabling the responsible gaming tools described in our Responsible Gaming Policy.
• Platform improvement: Analysing aggregated, anonymised usage data to improve AT77 Game features, game selection, and overall player experience.

4 Legal Basis for Processing

AT77 Game processes your personal data on one or more of the following legal grounds depending on the specific purpose:

• Contract performance: Processing necessary to fulfil our obligations under the Terms and Conditions — including operating your account, processing PKR deposits, and paying out winnings.
• Legal obligation: Processing required to comply with applicable legal requirements, including identity verification, fraud reporting, and record-keeping obligations.
• Legitimate interests: Processing carried out for purposes such as fraud prevention, platform security, and improving our services, where those interests are not overridden by your rights.
• Consent: Where we process data for marketing communications or non-essential cookies, we do so only on the basis of your freely given, informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Third Parties

AT77 Game does not sell or rent your personal data. We may share your information with trusted third-party partners strictly to the extent necessary to operate the platform and provide you with the services you have requested.

All third-party partners used by AT77 Game are required to handle your data in accordance with data protection standards and are permitted to use it only for the specific purpose for which it was shared. We do not authorise our partners to use your data for their own unrelated marketing or commercial activities.

6 Cookies & Tracking Technologies

AT77 Game uses cookies and similar technologies on its website and mobile app to make the platform work properly and to improve your experience. Here is a plain summary of the types of cookies used:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session, maintain your preferences, and ensure transactions process correctly. These cannot be disabled without affecting platform functionality.
• Analytics cookies: These help us understand how players use AT77 Game — which pages are visited, how long sessions last, and which features are most popular. All analytics data is aggregated and does not identify individual players personally. You may opt out of analytics cookies.
• Preference cookies: These remember settings you have chosen, such as language preference or display settings, so you do not have to reset them each visit.
• Marketing cookies: If you have given consent, these may be used to show you relevant AT77 Game promotional content. We do not use third-party advertising networks that track you across unrelated websites.

You can manage cookie preferences through your browser settings at any time. Note that disabling essential cookies will affect your ability to use core platform features including login and deposit.

7 Payment Data & PKR Transactions

AT77 Game takes the security of payment data very seriously. When you make a PKR deposit or withdrawal using JazzCash, Easypaisa, Raast, a bank account, or a debit/credit card, the following practices apply:

• Full card numbers and mobile wallet PINs are never stored by AT77 Game. Payment credentials are handled directly by the respective payment processor using their own secure systems.
• AT77 Game stores only a tokenised or masked reference to your payment method (e.g. the last four digits of a card or a partially masked JazzCash number) sufficient to link a withdrawal to the correct method.
• All payment data in transit between your device and AT77 Game's servers is encrypted using SSL/TLS.
• Deposit and withdrawal transaction records are retained in line with our data retention policy described in Section 9 below.

8 Data Security

AT77 Game implements a range of technical and operational security measures to protect the personal data we hold. These include:

• SSL/TLS encryption: All data transmitted between your browser or app and our servers is encrypted end-to-end.
• Access controls: Internal access to personal data is limited on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations.
• Secure data storage: Player data is stored on secured servers with multiple layers of access control, firewall protection, and regular security audits.
• Account security features: AT77 Game provides password protection for all accounts. Players are strongly encouraged to use a unique, strong password and to change it periodically.
• Breach response: In the unlikely event of a data breach affecting your personal data, AT77 Game will assess the incident promptly and notify affected players in accordance with applicable obligations.

While AT77 Game takes data security seriously, no platform can guarantee absolute security. Players should take their own precautions — using a strong password, not sharing account credentials, and logging out after each session, particularly on shared devices.

9 Data Retention

AT77 Game retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable legal and compliance obligations.

• Active account data: Retained for the duration of your active account relationship with AT77 Game.
• Transaction records: PKR deposit, withdrawal, and betting records are retained for a minimum period after the transaction date to satisfy financial record-keeping requirements.
• Identity verification documents: Retained for the period required following completion of verification, in line with applicable anti-money laundering record-keeping standards.
• Customer support logs: Retained for a reasonable period following the resolution of a support case to facilitate follow-up if needed.
• Closed account data: Following account closure, AT77 Game retains the minimum data required for legal and compliance purposes. Data no longer required is securely deleted or anonymised.

If you would like to understand the specific retention period applicable to a particular category of your data, you may contact AT77 Game support as described in Section 13.

10 Your Privacy Rights

As a player on AT77 Game, you have a number of rights in relation to the personal data we hold about you. These are summarised below:

To exercise any of these rights, contact AT77 Game support through the in-platform live chat or via the email address displayed in the footer of this page. We will respond to all valid data requests within a reasonable timeframe. In some cases, we may need to verify your identity before actioning a request — this is to protect your data from unauthorised access.

11 Children & Under-18 Players

AT77 Game is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by an underage individual, we will close the account immediately and securely delete or anonymise any personal data associated with it.

If you believe a person under 18 has registered on AT77 Game, please notify us immediately through support so we can take action without delay. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to online gaming platforms.

12 Updates to This Privacy Policy

AT77 Game may update this Privacy Policy from time to time to reflect changes in our data practices, applicable legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we handle your personal data, AT77 Game will aim to notify active players via in-platform notification or email before the changes take effect. Your continued use of AT77 Game after an updated Privacy Policy has been published constitutes your acknowledgement of the changes.

We recommend reviewing this page periodically, particularly if you have not logged into your account for an extended period, to ensure you remain comfortable with how your data is being handled.

13 Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data AT77 Game holds about you, please reach out to us. Our support team is available around the clock and is familiar with the specific context of Pakistan players.

You can contact AT77 Game through the in-platform live chat available after login, or by writing to the email address displayed in the footer of this page. For data-specific requests such as access requests, rectification, or erasure, please state clearly in your message that your query is a privacy or data protection request so it can be directed to the right team promptly.

AT77 Game aims to acknowledge all privacy-related queries within a reasonable timeframe and to resolve them as quickly as practicable. Where a request involves complex verification steps or a large volume of data, we will keep you informed of progress.